About Seol+Gold
Seol originates from the Anglo-Saxon word for silver Seolfor, originally used for sterling coins. Gold needs no introduction, but both make up our jewellery and both make up Seol + Gold. We aim to bring double-tap worthy goods that won’t break the bank, with our more is more mantra.Seol + Gold caters for all vibes, from delicate 9ct gold flourishes to richly plated statement jewellery for layering.
Returns
We want you to love your jewellery and so do offer refunds on jewellery returned to us within 28 days of delivery. These products must be in their new and unworn condition, returned in the original packaging. All refunds will be made in full to the original payment method, excluding the cost of original postage.
Earrings will arrive in sealed packaging, this is not the prettiest but it does ensure they have not been worn. We cannot accept returns on any earrings that have been opened from the bag due to reasons of hygiene. Please note engraved jewellery is not returnable.
Wrong size – we list all dimensions and provide untouched model images so you can see the size of products on. If you have any questions please get in touch prior to ordering.
Include your paperwork in the parcel or note the order number and your details so we can process the return. Please allow up to 14 working days for this, please note that we do not cover the postage, so do get in touch prior to ordering if you have any questions.
If you receive a faulty, damaged or incorrect item, then please get in touch with us at customercare@seolgold.com within 14 days of receipt.
Our returns address is
Seol + Gold
7 Clive Avenue
Hastings
East Sussex
TN35 5LD
United Kingdom